All tagged psychological safety
We all make mistakes - big and small. But what do we do with them? How do we react? How do the people around us react? Mark Graban’s latest book, The Mistakes that Make Us: Cultivating a Culture of Learning and Innovation is an interesting combination of anecdotes from his My Favorite Mistake podcast along with guidance on developing the environment where making mistakes is an opportunity to learn and grow.
Having just read on psychological safety, I see the topic more and more. Building a Culture of Learning at Work from Adam Grant (based on his new book) talks about this directly. Grant describes an interesting take on being public about mistakes a-la “Mean Tweets” from Jimmy Kimmel Live!
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy C. Edmondson book has been out for a couple of years, and the idea of psychological safety has emerged as a critical element of enabling change and growth in organizations. I enjoyed Edmondson discussion of how psychological safety plays a key role in learning, innovation and growth - and lack of it plays a role in limiting these elements. She also provides a high level structure to create and grow psychological safety in an organization.
Trust impacts almost any initiative, whether that is relatively small local efforts or big organizational changes. Jamie Flinchbaugh has been thinking about the topic, and doing some of his own research recently. He’s come up with The 4Cs of Trust: Demonstration of Care, Communication, Competence, and Consistency.